Terms & Conditions

Your use of this Website constitutes your agreement with the terms and conditions as stated below. If you disagree with any of these terms and conditions, do not use this Website.

If you are under 13 years old, you are not allowed to access or use this Website. If you are a citizen of the European Union (EU), you have to be 16 years old to use this Website. You further acknowledge and agree that you must be of legal age to use this website and to purchase any of our products or services available on this Website.

Citizens of OFAC countries (Cuba (CU), Iran (IR), North Korea aka Democratic People's Republic of Korea (KP), Sudan (SD), Syria aka Syrian Arab Republic (SY)) are not allowed to use this website and will not be served by the Company.

By submitting the order form and/or payment, you confirm that you have fully read, understand and agree to be legally bound by these terms and conditions, which form the entire agreement between Es-Market.org and You.

INTERPRETATION

In this document:

"Website", “Company”, “Platform” means Es-Market.org

"Customer", "You" or "Yours" mean and refer to you and/or any other person submitting the Order to the Website on your behalf.

"Product", “Paper', “Material” refers to an original essay, paper, and/or other written Product that is drafted and delivered to the Customer in accordance with his/her Order.

"Order" means a written order of a standard electronic form that is filled in and submitted online by the Customer to Our Website. Order specifies the scope of work and other requirements of the Customer regarding the Product.

[ADD] "Writer", "Expert” means a person working on the platform as a freelancer and providing services according to the stated policies.

“Dashboard” refers to a personal account on the website where the Customer receives all information regarding orders, their status, could communicate with writers/support team and download files.

"Credits" mean the amount of money saved in the Customer’s account with Es-Market.org after order cancelation. Funds are added to the balance to cover full or partial price of upcoming orders.

"Quality Assurance Department" refers to the Platform’s special unit, whose goal is to evaluate writers' performance, product quality and its usage.

OUR SERVICES

By submitting an Order and/or payment, You are purchasing the Product for Your personal, noncommercial use only. All Products are drafted by freelance writers who transferred all rights and ownership regarding the Products to the Company.

It is Your obligation to read this Terms and Conditions page before submitting any Order and/or payment to this Website.

ORDER PLACEMENT

When You decide to place an Order on the Website, You agree to fill in an online form. The Order form will specify the scope of the work, Order parameters, such as required format, level, etc , and delivery terms. It is your personal duty to make sure all required documents, samples and materials are submitted, and the Writer receives exact, full, and final information about the order. After all order details are submitted, the order is considered as placed, the Customer receives an order number, has full access to its information on the dashboard, and the writers start the bidding process.

You will be asked to provide certain personal information necessary to perform the Order. The Company shall on no condition disclose the information to third parties. For further reference please view Our "Privacy Policy". Note that Your email address will be used to send You notifications about the most important stages of Order fulfillment such as clarification of any issues, unread messages, and Order completion. Your email may also be used for promotional and marketing purposes, to notify You of special offers and discounts, etc.

The deadline timer will start counting down only after You perform the payment.

FEES AND PAYMENT

Charges for the services provided depend on the individual writers' bids that they list after the Order placement. The Customer chooses the most suitable offer and is required to deposit the amount of funds which corresponds to the writer’s bid and all additional features. The amount will be reserved by the Company until the Order approval. The payment is fully or partially released to the freelance writer once the Customer accepts the Order. A Customer is invited to place the deposit for the Order in advance, given the Company is reasonably confident that it is able to allocate a freelance writer to deliver the Product. If payment in advance has been provided, but the Company was not able to allocate a freelance writer to deliver the work, a full refund of the payment made in advance will be provided. All cases of refunds are described in the "Refund" document.

You should bear in mind that VAT is not included in the prices listed. It is charged only to customers from the European Union. It will be added to the cost of the order in the process of payment transaction.

PAYMENT VERIFICATION

The Company can request for verification of a Customer’s account to prevent any fraudulent activity on the Website. You will be requested to send a scan or a picture of an identity document (passport, driver’s license, student’s card, etc.) and of a credit card that was used for the payment.

Once the documents are received, they are checked by the Risk Department and are erased from the system immediately.

DELIVERY OF COMPLETED PRODUCT

Upon completion, the Customer receives an email notification, and a Product is available for preview in their personal dashboard on the Website (preview version of the completed work). If the paper meets the Customer's expectations, they can press the "Approve" button and download the completed work in Word format. Please note that you may not download or use the final Word document until the order is Approved.

After You press the "Approve" button, You are allowed to ask for a free revision only within 7 days (14 days for orders with more than 20 pages). For additional information please consult Our "Revision Policy" document. Please note that You have 7 days to approve Your Order. The paper (or its part) will be approved automatically after the end of the approval period, which is calculated from the moment the last version was uploaded to your personal account and according to the deadline.  

The Company will not be liable for any delays or technical problems in the delivery of the Product resulting from any malfunction of the customer’s mail-server or the customer’s Internet Service Provider.

REFUNDS

If the Product does not correspond to your initial requirements you are eligible for a full or a partial reimbursement of the amount deposited to the website as stated in the "Money Back Guarantee" document. Please view it for additional information on this issue. Mind that if you live on the territory of the European Union and paid VAT in the process of payment transaction, you do not receive it back with a refund. You get back only the money or a percent of the price.

COPYRIGHT & PERSONAL USE

The Products delivered to You are completely original. The full copyright to the Products and other materials delivered to You is retained by the Company and/or its affiliates and partners.

Your use of the delivered Products and other materials available from this Website is for Your personal, noncommercial use only. You shall not distribute, publish, transmit, modify, display or create derivative works from or exploit the Products and/or contents of this Website without the prior written consent of the Company. You shall indemnify, defend and hold harmless the Company for any and all unauthorized uses You may make of any material available from this Website. Any unauthorized use of the delivered Products and/or content of this Website may subject You to civil or criminal penalties.

NO PLAGIARISM

Plagiarism level that is regarded as acceptable by the Company is below 10%. In case plagiarism level is higher, You have the right to ask for revision or refund. For additional information considering these issues, You are free to view Our Money Back Guarantee and Revision Policy. Please mind that bibliographical references (in-text referencing and bibliography page at the end of the papers) and clichéd phrases (idioms, standard phrases, connectors and other frequently used phrases) shall not be regarded as plagiarism and shall not be included in the plagiarism level calculation.

PRIVACY & SECURITY

For an explanation of the Company's practices and policies related to the collection, use and storage of the online guests' information, please read Our "Privacy Policy".

We may use any contact information (emails and phone numbers) submitted to this Website for the purposes stated in the "Order placement" paragraph of this document. If You would like to opt out of emails and SMS notifications from Us, please let Us know by contacting us. After We receive Your request, We will stop sending You messages immediately.

WARRANTIES

By submitting the Order and/or payment, You acknowledge that You are in complete understanding and agreement with the statements above, as well as each of the following:

You acknowledge that the Company reserves the right to cancel any agreement, contract or arrangement with any person who condones or attempts to pass plagiarized Product as original when asking for editing or proofreading. You also agree that any Product delivered by the Company may not be passed to third parties or distributed in any way for payment or for any other purpose. You also acknowledge that if the Company suspects that the delivered Product has been distributed or has been used by You in any form of plagiarism, the Company reserves the right to refuse to carry out any further work and services for You and subject You to criminal or civil penalties.

You may not put Your name on the delivered Product. All Products and/or other written materials delivered to You are for research and/or reference only. We do not condone, encourage, or knowingly take part in plagiarism or any other acts of academic fraud or dishonesty. We strongly adhere to and abide by all copyright laws, and will not knowingly allow any Customer to commit plagiarism or violate copyright laws. You agree that any Product and/or other written material delivered to You is provided only as a model, example document for research use, and any text and/or ideas from Our document that You borrow, reference, refer to, or otherwise use in any way in Your own original paper must be properly cited and attributed to this Website.

Neither the Company nor any of its affiliates and/or partners shall be liable for any unethical, inappropriate, illegal, or otherwise wrongful use of the Products and/or other written material received from Our Website. This includes plagiarism, lawsuits, poor grading, expulsion, academic probation, loss of scholarships/awards/grants/prizes/titles/positions, failure, suspension, or any other disciplinary or legal actions. The buyer of material from Our Website is solely responsible for any and all disciplinary actions arising from the improper, unethical, and/or illegal use of the material.

SEVERABILITY

It is understood and agreed by the Customer that if any part, term, or provision of this Agreement is held by the courts to be illegal or in conflict with any law of the state where made, the validity of the remaining portions or provisions shall not be affected, and the rights and obligations of the Customer shall be construed and enforced as if the Agreement did not contain the particular part, term, or provision held to be invalid.

LAW GOVERNING

It is mutually understood and agreed that this Agreement shall be governed by the laws of the place where the Company holds its principal place of business, both as to interpretation and performance, or in any other place at the determination of the Company.

PLACE OF SUIT

Any action or other judicial proceeding for the enforcement of this Agreement or any of its provisions shall be instituted in the courts of competent jurisdiction in the place where the Company holds its principal place of business or in any other place at the determination of the Company.

LIMITATION OF LIABILITY

You agree to release and hold the Company and its employees, officers, directors, shareholders, agents, representatives, affiliates, subsidiaries, advertising, promotion and fulfillment agencies, any third-party providers or sources of information or data and legal advisers (the "Company's Affiliates") harmless from any and all losses, damages, rights, claims, and actions of any kind arising from or related to the Products, including but not limited to: (a) telephone, electronic, hardware or software, network, Internet, email, or computer malfunctions, failures or difficulties of any kind; (b) failed, incomplete, garbled or delayed computer transmissions; (c) any condition caused by events beyond the control of the Company that may cause the Product to be delayed, disrupted, or corrupted; (d) any injuries, losses or damages of any kind arising in connection with or as a result of utilizing Our services; or (e) any printing or typographical errors in any materials associated with Our services. In addition, You agree to defend, indemnify, and hold the Company harmless from any claim, suit or demand, including attorney's fees, made by a third party due to or arising out of Your utilizing of Our services, Your violation or breach of these Terms and Conditions, Your violation of any rights of a third party, or any other act or omission by You.

IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEBSITE OR ANY INFORMATION PROVIDED ON THIS WEBSITE. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

You acknowledge and agree that We may unilaterally change these Terms and Conditions. We recommend reviewing these Terms and Conditions from time to time as any such changes will be reflected in this section of Our Website.

Purchasing of a course means submitting several orders connected by the same topic and similar requirements. Orders could be completed in a queue or simultaneously. The fee reimbursement is explained in the Money Back Guarantee.